Introduction
These Terms & Conditions govern your use of this website and the purchase of products from BML Engraving.
By placing an order, you agree to be bound by these Terms & Conditions.
If you have any questions, please contact: bmlengraving2024@gmail.com
Products
All products sold on this website are custom made to order and may vary slightly in appearance due to:
- Natural variations in materials (e.g. wood grain)
- The engraving process
- Lighting and screen differences in product images
All product descriptions and images are provided for guidance only.
Orders
When placing an order, you agree that:
- All information provided is accurate and complete
- Any custom engraving text or details are correct
We are not responsible for errors in customer-provided information.
We reserve the right to refuse or cancel orders at our discretion.
Pricing & Payment
- All prices are listed in GBP (£)
- Payment must be made in full at the time of purchase
- Payments are processed securely via third-party providers
We reserve the right to change prices at any time without notice.
Production & Delivery
All items are made to order.
- Production time: 3–5 working days (may vary depending on demand)
- Delivery times depend on the selected shipping method
Further details can be found in our Delivery & Returns Policy.
Returns & Refunds
Due to the personalised nature of our products:
All items are non-refundable and non-returnable unless faulty or damaged.
If an item is faulty or damaged, please contact us within 7 days of delivery.
Full details are outlined in our Delivery & Returns Policy.
Liability
We will not be liable for:
- Any indirect or consequential loss
- Delays caused by third-party delivery services
- Issues arising from incorrect information provided by the customer
Nothing in these terms excludes liability where it is unlawful to do so.
Intellectual Property
All content on this website, including:
- Images
- Product designs
- Text
is the property of BML Engraving and may not be copied or reproduced without permission.
Privacy
Your personal data is handled in accordance with our Privacy Policy.
Changes to these Terms
We may update these Terms & Conditions at any time. Any changes will be posted on this page.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Contact
If you have any questions about these Terms & Conditions, please contact:
BML Engraving
